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Medical Office Manager

Cover all topics about HIPAA, Medicare, salaries and benefits, OSHA, managed care, billing and collections, staff management, facility management, employment law, physician recruitment, legal issues, malpractice, medical record management, and ICD-9-CM and CPT coding.

New Books

Three Little Words: A, AN and THE (A Foreign Student's Guide to English Articles)

by Elizabeth Claire

 This book contains ten steps, with clear examples and lots of practice will help students develop a mastery of general rules and exceptions to the rules.

Over 525 self-checking exercises are included. (From publisher)

The Human Equation: Building Profits by Putting People First

Jeffrey Pfeffer

Pfeffer (Competitive Advantage Through People, LJ 2/15/94) argues persuasively that organizations typically fail to consider their culture and capabilities, particularly when planning for change. He addresses a number of people issues, such as downsizing, hiring practices, compensation approaches, and alignment of management practice with stated values. Although the author favors a fundamental approach, he shores it up with anecdotal information, logic, and wit, noting, for example, that downsizing does not eliminate costs but could be radically counterproductive (i.e., no expenses, no enterprise). Further, he gives examples of organizations that, while decidedly low-tech, manage to produce profits often associated with high-tech enterprises. Pfeffer further points out how a number of organizations in typically low-margin sectors outperform their competitors through an alignment of values. Indeed, Pfeffer's examples emphasize doing the right thing the right way. This book should be required reading for those planning organizational change.Steven Silkunas, SEPTA/FRONTIER, Lansdale, Pa. (From Library Journal)

Dan Landis (Editor), Milton Bennett, Janet Bennett, Milton J. Bennett (Editor), Janet M. Bennett (Editor)

A handbook that deals with the question of how people can best live and work with others who come from very different cultural backgrounds. This new edition analyzes regions of the world where intercultural issues of the 20th century have heightened, including Central and South America, Europe, China, Eastern Europe, Russia, and Israel. Sexuality is also explored as a type of culture. Other sections examine theoretical and methodological issues inherent in understanding intercultural interactions, and training and the contexts in which training takes place. (From Booknews)

How Race Is Lived in America: Pulling Together, Pulling Apart.

Joseph Lelyveld (Introduction), New York Times Correspondents Staff

Whether it's the merger of a white church with a black church in the South, the hip-hop dreams of a suburban white teenager, or the struggles of a biracial partnership in a high-tech start-up, race relations continue to permeate American lives. Powerful yet intimate, the stories in this volume present the real voices of America speaking out on the impact of race in their daily lives.

The result of a virtually unprecedented commitment of talent and resources, the New York Times landmark series "How Race Is Lived in America" captured the cultural landscape of the nation in provocative, eye-opening articles following people from all backgrounds and every corner of society. (From publisher)